Call 020 7138 3260

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Function Office Furniture - The Sustainable Furniture Store

FAQs

Q: Can I see what you’ve got for sale?
A: We don’t have a showroom. All our items are stored in containers in our warehouse so we do not have an option to view items before purchase.

Q: Can I collect my order straight away?
A: We require at least 24hours from receiving your order to have it out ready for collection. We are open Monday to Friday 8am till 4pm for collections.

Q: Are you open for collection on Saturday and Sunday?
A: Our warehouse is not open on the weekend. We are open Monday to Friday 8am till 4pm for collections.

Q: What should I bring with me when I collect my items?
A: You will receive an order confirmation once you have purchased your items. If possible bring your order number.

Q: What should I do if I lost my order number?
A: Don’t worry, call us and we can give you your order number and a copy of your order.

Q: I have booked a courier; what details should I give him?
A: Please provide your courier with the 4-5-digit order number, your name, your delivery address and a contact number in case we need to call you.

Q: Will someone assist me/my courier with the loading of items?
A: If you are collecting from us, we would be happy to assist in the loading of your vehicle.

Q: Do you offer a discount for bulk ordering?
A: All of our prices have already been discounted so we don’t offer further discounts.

Q: Do you offer discounts for charities?
A: If you are part of a charity please call and apply to be a Function registered charity.

Q: Will my items be dismantled when collecting?
A: Desks and tables are generally dismantled for ease of transport. Please see the item description and contact us with any requirements for dismantling or rebuilding of furniture.

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